Reporting Aircraft Noise
As the restrictions on air travel are lifted, aircraft noise is likely to become a problem again. In January 2020 Councillor Steve Golder took part in a London Luton Airport Consultative Committee meeting during which it was noted that no complaints about aircraft noise had been received from our area for a substantial period. This is possibly because residents have not seen any results or proper received feedback from previous responses.
However, please do continue to complain as all reports are definitely logged by the authorities and if we do not complain they will assume we do not mind. Also, Luton Airport is looking to substantially increase the number of flights over the coming decades and are in the middle of a consultation period regarding this. If we in Slapton do not show how noise from Luton Airport affects the quality of our lives the expansion will go ahead un-checked.
There are a number of ways of reporting aircraft noise depending on how much time you can spare. The easiest is to email email@example.com giving the date, time and location of the incident and describing why the noise affected or annoyed you – for example, it may have woken you up, disrupted a conversation or spoiled a quiet walk in a peaceful area. Please make sure you add your name, address and postcode or the complaint will not be logged.
If you are interested to see more details about a flight which has disturbed you, then Luton Airport provides an online tracking system called Travis, which can be accessed via a web browser. You can find it by searching online for “Luton Travis” or using this link https://travisltn.topsonic.aero/.
Travis shows the tracks of current flights (with a 20-minute delay) and also allows you to select a date and time in the past month or so and replays the flights track speeded up so you can see the details of the particular aircraft which may have caused annoyance. One of the buttons in the header can be used to send a specific complaint once you have identified the offending flight.
It is well worth complaining, but it should be done responsibly – in other words, just complaining about every single flight will mark you down as a serial complainer and your complaints will have less impact. But if a particular flight is unusually loud, or flies on a different track to normal, or wakes you up, then, by all means, complain about it. Equally, if the sheer number of flights is affecting your quality of life, or you have noticed the noise impact getting worse, do please report it.
Luton Airport publishes complaints statistics every quarter, and the monitoring reports can be found on its Consultative Committee website by following this link http://www.llacc.com/qtrly-monitoring-reports/.
Once again, if we do not complain, the authorities will think we do not mind.